Introduction
Double One Digital ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://doubleone.co.za.
Information We Collect
We may collect information about you in various ways:
- Personal Data: Name, email address, phone number, and project details you provide via our contact form.
- Usage Data: Information about how you access and use our website, including IP address, browser type, and pages visited.
- Cookies: Small data files stored on your device. See our Cookie Policy for more details.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide project quotes
- Improve our website and services
- Send you marketing communications (only with your consent)
- Comply with legal obligations
POPIA Compliance
In accordance with the Protection of Personal Information Act (POPIA) of South Africa, we ensure that:
- Your personal information is processed lawfully and in a reasonable manner
- We collect information only for specific, explicitly defined purposes
- We do not retain your information longer than necessary
- We take appropriate security measures to protect your information
- You have the right to access, correct, or delete your personal information
Information Officer: For POPIA-related queries, contact us at info@doubleone.co.za.
Your Rights
Under POPIA, you have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to the processing of your information
- Lodge a complaint with the Information Regulator
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Third-Party Services
Our website may use third-party services such as analytics providers and hosting services. These services may collect information about your use of our website. We encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Email: info@doubleone.co.za
- WhatsApp: +27 64 881 2893
- Location: Pretoria Central, South Africa